Introduction
This section contains the protocols for the AWSA warehousing standards program.

The audit protocols re divided into ten categories as follows:

    1. Siting and Exterior Requirements
    2. Warehouse Structural
    3. Warehouse Operations
    4. Training
    5. Documentation
    6. Employee Knowledge
    7. Emergency Response
    8. Bulk Storage and Handling
    9. Insurance
    10. Fertilizer Impregnation
Audit Tabulation Summary

Updates/revisions

 

 

AGRICHEMICAL WAREHOUSING STANDARDS ASSOCIATION

 

AUDIT PROTOCOLS

&

USER GUIDE

 

 

Company Name:       _______________________________________

 

Auditor Name:          _______________________________________

 

Auditor

Telephone Number: _______________________________________

 

Audit Date:                _______________________________________

 

 

Supersedes Protocols dated January, 2002

Effective January 1, 2006

 

 

 

AWSA Project Management Office

189 Queen Street East, Suite 1
Toronto, ON M5A 1S2

 

Tel: 416-968-9424

Toll Free: 1-877-236-AWSA (2972)

Fax: 416-968-6818

E-Mail: mail@awsacanada.com

 

www.awsacanada.com

 

 

CropLife Canada

21 Four Seasons Place, Suite 627

Etobicoke, Ontario

M9B 6J8

 

Tel: 416-622-9771

Fax: 416-622-6764

E-Mail: davreuxc@croplife.ca

 

 

www.croplife.ca


 

 

DISCLAIMER

 

 

 

 The Warehousing Audit Protocols and User Guide which follow are intended to be used by the Agrichemical Warehousing Standards Association (AWSA) for the purpose of issuance of a Certificate of Compliance. Neither the AWSA or CropLife Canada, its employees, members or agents have made or hereby purport to make any representations, warranties, or covenants with resp ect to the specifications or information contained in these protocols or the results generated by their use, nor will they be liable for any damage, loss or claims, including those of an incidental or consequential nature, arising out of these protocols. These protocols are not in any way intended to supersede or detract from any requirements contained in municipal, provincial or federal by-laws, regulations or legislation.

 


CONTENTS

 

Disclaimer...................................................................................................................... 2

Table of Contents.......................................................................................................... 3

PrefaceÑObjective........................................................................................................ 4

Re-audit Cycle............................................................................................................... 5

Compliance and Enforcement Process........................................................................... 6

Auditing Process............................................................................................................ 8

Letter to Owner/Manager.............................................................................................. 9

Section A ¥ Siting and Exterior Requirements............................................................ 10

Section B ¥ Warehouse Structural.............................................................................. 14

Section C ¥ Warehouse Operations............................................................................ 25

Section D ¥ Training................................................................................................... 36

Section E ¥ Documentation........................................................................................ 40

Section F ¥ Employee Knowledge.............................................................................. 47

Section G ¥ Emergency Response.............................................................................. 51

Section H ¥ Bulk Storage............................................................................................ 56

Section I ¥ Insurance................................................................................................... 60

Glossary of Terms....................................................................................................... 61

 

Appendices:

ÒAÓ Table 3.2.7.6 NFC 1995...................................................................................... 63

ÒBÓ Table 4.2.7.5.A NFC 1995................................................................................... 64

ÒCÓ Table 4.2.7.5.B NFC 1995................................................................................... 65

ÒDÓ Table 3.2.7.1 NFC 1995...................................................................................... 66

ÒEÓ Calculation for Bulk Storage Tanks...................................................................... 67

ÒFÓ Technical Bulletins............................................................................................... 68

ÒGÓ Confirmation of Insurance Coverage Form........................................................ 118

 


Preface

 

 

The objective of the audit protocol is to assist agrichemical warehouse owners and operators in the continuous improvement of managing the risks associated with the operation of agrichemical warehousing.

 

The auditing process provides a numerical value that will measure the facilityÕs performance against the standards.

 

The audit is designed to establish factual information and observations. Subjective evaluation is limited.

 

A successful audit will allow for continued utilization of the facility as a warehouse for agrichemical products in Canada.

 

The purpose of this audit protocol is to provide the auditor with a step-by-step guide in collecting evidence about a facilityÕs programs and practices that have been included within the scope of the audit. The audit is a systematic comparison of warehouse operations against established standards.

 

This Warehouse Audit Protocol and User Guide, when completed, should be retained by the warehouse facility for future reference.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Re-audit Process & Cycle

AWSA Warehousing Standards Certification Program

 

An ongoing auditing and re-audit process assures the entire distribution chain that agrichemicals are being stored on a continuous basis in facilities that meet the requirements agreed upon by the industry. Auditing and re-auditing is therefore vital to the process.

 

á       The frequency for re-auditing is every two years. For example, If a facility was audited any time during 1999, it is required to be re-audited before December 31, 2001 and each successive second year thereafter.

 

á       If a facility chooses to advance its re-audit date to an earlier year, the re-audit cycle will correspond to the new re-audit date. For example:

 

o      If a facility was first audited on May 1, 1996, it is due for a re-audit any time during the calendar year 1998, with a deadline of December 31, 1998. If the facility chooses to have a re-audit completed in an earlier year, for example on June 15, 1997, then the next re-audit will be due prior to December 31, 1999.

 

¥    The timing of the audit will be at the discretion of each warehouse operator or company owner, provided that the facility is re-audited within the specified two year time frame.

 

¥    It is up to the facilityÕs management to co-ordinate the audit/re-audit.

 

¥    The selection of the auditor remains at the discretion of the warehouse operator. A current listing of all auditors can be found on the AWSA Website at www.awsacanada.com.

 

¥    For sites that fail to have their facilities successfully re-audited within the required time frame, all manufacturing and distributing members will be notified and all shipments of agrichemical will be suspended. Once a lapsed facility has been successfully re-audited, all manufacturers will be notified and the suspension of shipments will be removed.

 

     Please note, that for facilities that lapse certification, the original re-audit cycle will remain. For example:

 

á       If a facility was first audited on May 1, 1995, its re-audit is due by each successive second year i.e. 1997, 1999, 2001 etc. If the facility lapses certification in 1997 and then has a re-audit completed on February 1, 1998 - their next re-audit is required by December 31, 1999. By reverting the delinquent facility back to its original re-audit cycle, any advantage for allowing certification to lapse is removed.

    

References:

 

     See policy on lapsed facilities Ð Warehousing Standards Bulletin #24.

 

For the re-audit cycle for multiple warehouses on the same site, please refer to Warehousing Standards Bulletin #23.


 

AWSA

Compliance and Enforcement Process

 

 

1. Complainant notifies AWSA

Written or faxed complaint are to be sent to AWSA c/o Project Manager at fax 416-968-6818), e- mail@awsacanada.com.  The complainant is to outline details of the alleged infraction. AWSA Project Manager will respect the confidentiality of the complainant.

 

2. Qualification Process:

¤       AWSA to send auditor to site to check all details.

¤       Complaint is verified within three working days.

¤       Project Manager makes final recommendation to AWSA management.

¤       AWSA to notify complainant on or before the fourth working day as to status.

 

3. Resolution Process:

 

First Offence

 

¤   Warehouse has three working days to undertake and complete corrective action.

¤    Warehouse operator to confirm issue corrected in writing.

¤   Infraction record remains on file for two years from date of infraction.

¤   AWSA has option for second auditor visit to confirm compliance.

¤   Unannounced audits will be performed at AWSAÕs expense the following year.

 

Second Offence

 

 Second offense (same warehouse, same violation, within a two-year period (730 days) from first offence).

 

¤   Warehouse has three working days to undertake and complete corrective action.

¤    Warehouse operator to confirm issue corrected in writing.

¤   Infraction record remains on file for two years from date of second infraction.

¤   If situation is not corrected within three working days, certification is withdrawn and manufacturers/distributors are notified. A complete reaudit is required at the warehouse operatorsÕ expense. Recertification is issued following a successful audit. Infraction record remains on file for two years from date of second infraction.

¤   All manufacturers & distributors advised of second offence.

¤   AWSA has option for second auditor visit to confirm compliance. Follow up visits will be unannounced.

¤   Unannounced audits will be performed at AWSAÕs expense the following years.

 

Third Offence

 

Third Offence (same warehouse, same violation, within a two-year period (730 days) from second offence).

 

¤   Certification immediately withdrawn for 365 days, no three-day grace period. Manufacturers immediately notified that warehouse is ineligible for receipt for agrichemical products. Following 365 days, a complete reaudit is required at the warehouse operatorsÕ expense. Recertification issued following a successful audit.

 

 

Example:

 

1. Warehouse has verified complaint on May 1, 2002 (but rectified within three working days).

2.  1st infraction on file until April 30, 2004.

3. 2nd infraction committed (same issue) on May 1, 2003 (but rectified in three working days). Warehouse now in 2nd infraction status which is on file for two years from date of second infraction (until April 30, 2005).

4. If warehouse has 3rd infraction (same issue), between May 2003 and April 30, 2005, certification is withdrawn for a 365 day period and all manufacturers/distributors are notified.

 

 

 

 


 

AUDIT PROCESS

 

 The audit of your warehouse will involve five distinct, interrelated basic steps as follows:

1. Understanding Internal Management Systems and Procedures

 

The various management systems, procedures, and standard practices that have been established to assist in achieving the desired performance of warehouse operations will be reviewed with the owner/manager/operator.

 

2. Gathering Audit Evidence

 

 The auditor will gather information that supports the audit score given to each protocol.

 

3. Evaluating Audit Findings and Exceptions

 

 The auditor will assimilate all audit data and observations into a coherent, complete finding, providing assurance that the audit objectives are being met.

 

4. Reporting Audit Findings and Exceptions to Site Management

 

 Deficiencies will be reported by the auditor when identified, and will be formally reviewed with management during the exit meeting and summarized on the completed audit report.

 

5.   Submission of successfully completed audits to AWSA Management

 

The auditor submits the audit tabulation forms and confirmation of insurance coverage to AWSA for review. Once successful completion of audit is verified AWSA will issue site certification.

Audit Tabulation

 

Compliance of all mandatory items is required for certification.

 

 The site must also obtain 80% of the scoring points for certification for each of the nine categories (A to H). When specific audit protocols are not applicable to the site, full points will be given with an N/A (Not Applicable) designation. In such cases indicate N/A with point value (i.e. N/A 20). The audit protocols are designed to produce a "yes" or "no" answer and partial scores are not allowed.


 

TO: The Owner / Manager of a Agrichemical Warehouse

 

 To assist the auditor in conducting an effective and efficient audit of your agrichemical warehouse, the following are suggestions that will save time prior to and during the day of the audit.

 

 Prior to the Audit:

1   Ensure that you, the Owner / Manager, and the people involved in storing and handling agrichemical have read the audit protocol and understand the objective of the audit.

 

2   Have your warehouse supervisor/operator conduct a self audit using this audit protocol prior to the third party audit to ensure that all areas meet standards.

 

3   Consider a third party pre-audit by one of the trained certified auditors if this is a first time audit.

 

4   Advise the employees when the actual audit will be conducted in advance of the audit.

 

 

Day of Audit:

1   Ensure that you, the Owner / Manager, will have time to discuss the audit process and the results.

 

2   Allocate the time for you/warehouse personnel to accompany the auditor.

 

3   Allocate a location for the auditor to examine documents and prepare the report.

 

4   Encourage all employees handling agrichemicals to communicate with the auditor in a candid manner.

 

5   Ensure that relevant documentation is readily available for review by the auditor, i.e. operating procedures, check lists, ER plan, plot plan, training files, containment calculations and drawings, ventilation calculations, etc.

 

6   The auditor will want to see some activity at the warehouse, i.e. shipping, receiving, to verify the written operating procedures.

 

Billing

 

 Each company/location will be invoiced for the audit directly by the auditor.


A. SITING AND EXTERIOR REQUIREMENTS

 

Auditors will examine a combination of documentation and physical attributes of the facility, considering its location, external design and construction, and exterior signage.

A storage warehouse will fall into only one of the following categories - A1 or A2



 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A1

Observations:

 

 

 

 

Mandatory

 

 

                                               OR

 

 

A2

Sites certified prior to Jan. 1/99 are considered grandfathered with respect to the 50 metre buffer zone. For all facilities which have undergone renovations or new construction since the last audit and are closer than 50 metres to zoned residential property lot lines, hospitals, schools, shopping centres, restaurants or other buildings with high occupancy and processing facilities for feed or food, each facility will require a new site evaluation, in cooperation with authorities (Fire Chief or planning authority or M.O.E.) The authorities are in agreement to continue operations knowing the risks involved and documentation was provided.

Observations:

 

 

 

 

 

Mandatory

 

 

 

 

 

A1        Upon examination of a site plan and/or zoning documents and/or through physical examination (professional judgment), it is apparent that the warehouse is greater than 50 metres from zoned residential property lot lines, and from actual buildings such as hospitals, schools, prisons, shopping centres or other high-density occupancies, and food or feed processing operations.

 

            If both the site plan and/or zoning documents and/or through physical examination meet the specified requirements the Auditor will score Mandatory acceptance under Protocol A1.

 

OR

 

A2        Sites that were previously certified will pass this protocol. For facilities that have undergone renovations, or expansion since the last audit, the auditor will review documentation indicating that local officials have agreed to continue operations. Reference Warehousing Standards Bulletin #9 & #11 in appendix F.

 

            Note: If for any reason the site certification has lapsed for a period exceeding twelve consecutive months, the site will lose its grandfathered status, and Protocol A1 will apply.


 

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A3

This storage facility has free access of 10 metres to at least two sides for fire fighting access.

Observations:

 

 

 

 

Mandatory

 

 

A3        A site examination shall verify clear access of 10 metres or more to 2 sides of the building (or written approval/acceptance by the local Fire Chief for <10 metre clearance) will score Mandatory acceptance. Active rail sidings within 10 metres of the storage facility cannot be considered as free access.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A4

Management has installed at the warehouse facility external lighting for all exterior sides of the warehouse.

Observations:

 

 

 

10

 

 

 

A4        The auditor will observe and score 10 points for external lighting. Lighting must be positioned to allow viewing of exterior sides. Lights may be remotely mounted.  Yard lights and/or streetlights are acceptable provided that all sides of the warehouse are lit.

 

            If the structure is a multi-purpose building, external lighting must be around the entire building housing the chemical storage area. If this is not easily accomplished, as the facility is part of a larger complex not owned by the warehouse management, the auditor will ask for a copy of a letter to the owner of the building requesting additional lighting to be installed.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A5

The parking lots for company employees, customers and visitors do not obstruct passage for fire and emergency vehicles.

Observations:

 

 

 

10

 

 

A5        During the site examination the auditor will determine that the parking lot will not obstruct passage of fire and emergency vehicles. (See also Protocol A3).

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A6

All man door entrances to the storage facility have legible pesticide warning signs, clearly identifying that agrichemicals are stored within the premises and that only authorized persons are entitled to enter.

Observations:

 

 

 

 

      10

 

 

A6        The Auditor will observe warning signs indicating the presence of agrichemicals are affixed on or near all man door used to enter the warehouse storage area/room of the building. If rollup doors are the primary access points, warning signage is required.

 


 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A7

The warehouse has an external sign posted which identifies:

 

a) name of the company and the phone numbers of the person or persons in charge of the facility and/or the emergency phone numbers that will initiate the E/R plan.

b) the location of a public off-site telephone

Observations:

 

 

        

20

 

 

10

 

 

A7        The Auditor will examine the site for posting of a sign, legible from the primary entrance to the property, that indicates the owner or operator of the site and/or emergency phone numbers that will initiate the site E/R plan. The signs shall be of a permanent, weatherproof construction.

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

A8

 

Signs were clearly posted indicating:

 

a)  emergency exits and exit routes within the warehouse

b)  emergency supply cabinet

c)  fire extinguishers

d)  eyewash stations

e)  fire lanes around the warehouse

 

Observations:

 

 

 

10

10

10

10

10

 

 

 

A8        Within the storage facility/site, the Auditor will use professional judgment and observation to determine the need for and application of signs for:

            Emergency Exits             Emergency Supply Storage                          Fire Extinguishers Eyewash Stations            Fire Lanes                                                                       

    

            Either these items are clearly visible (and labeled if not immediately identifiable) or adequate signs indicating their location are posted.

 

 

A.         SITING & EXTERIOR REQUIREMENTS

Full

Compliance

Score

 

Actual

Score

 

 

         SCORED ITEMS

            There are two mandatory protocols in this section.

 

110

 

 

 

 

 


 

           

            Auditors will examine physical attributes of the structure and equipment used/installed in its operations. Using professional judgment and the National Building, Fire and Electrical Codes (except where provincial codes exist) and the Protocol, Auditor's will determine application and compliance.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B1

Exterior walls are constructed to provide a minimum 1 hour fire resistance rating or are of non-combustible construction.

All construction after December 31, 1996, with interior walls separating chemical storage area from other occupancies require a minimum 2 hour fire resistant rating after December 31, 1996

Observations:

 

 

 

Mandatory

 

 

B1        The warehouse operator must determine whether the entire building, or separate storage area within the building, is to be considered a fire compartment. If the fire compartment is a separate storage area (room) within a larger building, then the interior walls of the fire compartment must have a minimum 2 hour rating. Gable ends, which are part of a load-bearing wall, are considered to be part of the wall and must be fire rated unless the ceiling is fire rated.

            The Auditor will observe that all exterior walls of the storage area structure are built of non-combustible materials (steel, concrete, cinder block, fiberglass, etc.)

 

OR

 

            The Auditor will observe that all exterior walls of the storage area are constructed with combustible construction materials and are protected by a 1 hour fire resistance rating constructed in accordance with National Building Code Standards. Exterior doors and windows do not require fire resistance ratings for the AWSA Standards unless they are mandated under the National Building Code spatial separation requirements. [Reference Warehousing Standards Bulletin #4 and #21 in Appendix F.]

 

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B2

Interior fire compartment separation wall openings are provided with self-closing doors and if applicable, fire dampers having fire resistance rating of 1.5 hours, including the frames.

Observations:

 

 

 

 

Mandatory

 

 

B2        Openings in interior fire compartment separation walls are provided with self-closing doors and frames/fire dampers having a minimum 1.5 hour rating for construction after December 31, 1996. The Auditor will observe the ratings as listed on the doors frames and fire dampers. Rollup fire doors require fuseable links/activation devices on both sides of the opening.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B3

For structures certified prior to December 31, 1996, the lunchroom, washrooms, cleanup facility and offices are in a separate building from the storage facility or separated by a minimum 1 hour fire rated separation wall (both sides) and be constructed in accordance with NBC Standards.

Observations:

 

 

 

 

10

 

 

B3        The Auditor will observe that either staff facilities including lunchrooms and washrooms, and offices or mercantile areas are in a building separated from the storage building or there is a minimum 1 hour fire resistance rated wall separating the two types of occupancies. Note: National Fire Code Standards may require higher ratings. Internal shipping and receiving area/room is exempt, provided it is not a permanent office.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B4

For structures certified prior to December 31, 1996, the self-closing door and frames in the fire separation wall between the storage area and the mercantile area has a minimum fire resistance rating of 45 minutes.

Observations:

 

 

 

10

 

 

B4        The Auditor will observe that all self closing doors including their frames in required internal fire separation walls have a rating label indicating a minimum 45 minute fire resistance rating where 1 hour walls are required.  Note: NFC standards may require higher ratings.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B5

The lunchroom, washrooms, cleanup facility and office if connected to the storage area are designed to provide a ventilation system to reduce odours and ensure a healthy workplace.

Observations:

 

 

 

10

 

 

B5        Staff and office mercantile facilities as listed in B3, if connected to the storage facility, must have ventilation that does not draw air or create negative pressure allowing air from the storage area into the staff or office/mercantile occupancies. The Auditor will confirm this by examining the ventilation/heating systems. Internal shipping and receiving area/room is exempt.

 

Score this facility on B6 or B7, ONLY ONE IS APPLICABLE.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B6

The maintenance shop is not located within the storage building.

Observations:

 

 

30

 

 

    

 

OR

 

 

 

B7

If the maintenance shop is located adjacent to the storage area and has common walls constructed prior to December 31, 1996, the separation walls must have a minimum 1 hour fire resistance rating, ventilation system and a minimum 45 minutes fire resistance rated closure to the interior of the building and a means of egress other than to the interior of the certified storage area.

 

If constructed/certified after December 31, 1996, the fire separation wall is to be rated at 2 hours, with 1.5 hour closures and frames.

Observations:

 

 

 

 

 

30

 

 

B6        The Auditor will observe that the maintenance shop is not located within the same building as the storage area. There is a physical separation between the two structures.

 

OR

 

B7        The maintenance shop is located within the same building adjacent to the storage area. The Auditor will verify the rating from applied door/frame labels. The maintenance shop ventilation system does not draw or allow air to migrate from the storage area. The Auditor will observe at least one alternate exit from the maintenance shop that does not enter the storage area.
Note: No ventilation in adjacent shop area is acceptable.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B8

Inclines for forklift truck or pallet jack travel do not exceed 10 degrees.

Observations:

 

 

10

 

    

B8        The Auditor will observe that any ramps/inclines used for forklift or pallet jack travel do not exceed 100.  (10 cm rise = 61 cm run or greater.)

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B9

Wheel chocks or dock locks are provided for the trucks/trailers during loading/unloading when forklifts or other motorized equipment enters the truck/trailer.

Observations:

 

 

 

20

 

 

B9        The auditor will observe the availability of wheel chocks or mechanical dock lock devices to secure trucks/trailers during loading/unloading operations. The auditor will examine the loading/unloading standard operating procedure and/or confirm with appropriate staff that there is sufficient equipment available and that these devices are in fact used. Note: Not applicable if forklifts or other equipment do not enter the truck/trailer.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B10

Lighting is provided for the interior of vans during loading/unloading if motorized material handling equipment is used.

Observations:

 

 

 

10

 

 

B10      The auditor will observe that a means of providing light for the interior of trailer or truck vans is available. Lighting can be provided by working headlights on forklifts, swing arm or extendible lights mounted at overhead doors, or portable lights that can be safely mounted inside the truck/trailer.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B11

Dock levelers or plates are well maintained and in good working order.

Observations:

 

 

 

10

 

 

B11      The auditor will observe that dock levelers are in good working condition, with no breaks or cracks in the steel plate, all anchoring pins are intact. Dock plate retaining tabs must be intact, with no cracks in the steel plate or supporting structure.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score

 

Actual

Score

B12

Windows that have been installed in interior walls/doors required to have a fire resistance rating are wired glass and are not less than 6 mm thick, mounted in fixed steel frames.

Observations:

 

 

 

 

 

10

 

B12      The Auditor will observe that all windows which have been installed in interior walls and doors requiring a fire resistance rating are wire reinforced and not less than 6mm thick set in steel frames or are protected by a rated covering with fusible links.

 

 

NO.

 

PROTOCOL

Full

Compliance

Score